hris77 Privacy Policy

1. Data Controller

hris77 is the data controller responsible for the personal data collected through the hris77 platform at hris77.pro. As data controller, hris77 determines the purposes and means of processing personal data collected from players, visitors, and other users of the platform. If you have any questions about how hris77 handles your personal data, you may contact us at [email protected]. All data-related correspondence will be acknowledged within five (5) business days measured in Bangladesh Standard Time (BST, UTC+6).

2. Personal Data We Collect

hris77 collects personal data from you in the following categories and through the following means:

• Registration Data: When you create an hris77 account, we collect your full legal name, date of birth, email address, mobile phone number, and residential address. This information is required to open and administer your account.
• Identity Verification (KYC) Data: To comply with our Know Your Customer obligations, we may collect copies of government-issued photo identification (National ID, passport, or driving licence), proof of address documents, and images or screenshots of your payment accounts (e.g., bKash, Nagad, or Rocket account details showing the account holder name).
• Financial Transaction Data: We collect records of all deposits, withdrawals, bonus activations, and wagers made through your hris77 account. This includes transaction amounts in BDT (৳), timestamps, payment method references, and transaction identifiers assigned by payment processors such as bKash, Nagad, Rocket, and Upay.
• Device and Technical Data: When you access hris77.pro, we automatically collect your IP address, browser type and version, operating system, device identifiers, referring URL, and pages visited. This data is used for security monitoring, fraud detection, and platform optimisation.
• Gameplay and Betting Data: We maintain records of your game sessions, bet history, sports betting selections, live casino activity, slot play, and crash game participation. This data is used to administer your account, resolve disputes, and for responsible gaming monitoring.
• Communications Data: If you contact hris77 customer support via email or live chat, we retain records of those communications including the content of messages, timestamps, and any resolutions reached.
• Marketing Preference Data: We record whether you have opted in or out of receiving promotional communications from hris77, and maintain an audit trail of consent changes so we can demonstrate compliance with your preferences.

3. Legal Basis for Processing

hris77 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing your registration data, financial transaction data, and gameplay data is necessary to perform the contract between you and hris77 — namely, to operate your account and provide the services you have signed up for.
• Legal Obligation: Identity verification (KYC) data and transaction records are processed to comply with our anti-money laundering obligations and other applicable legal requirements.
• Legitimate Interests: Device and technical data is processed based on our legitimate interest in maintaining platform security, detecting fraud, and improving the overall player experience, provided this does not override your own rights and interests.
• Consent: Marketing communications are sent only where you have given clear and affirmative consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4. How We Use Your Personal Data

hris77 uses the personal data we collect for the following specific purposes:

• To create, verify, and administer your hris77 account and enable you to deposit, play, and withdraw funds.
• To process financial transactions via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard, and to reconcile payment records.
• To perform identity verification and ongoing KYC checks as required by our responsible gaming and anti-money laundering obligations.
• To detect, investigate, and prevent fraudulent activity, bonus abuse, collusion, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• To monitor gameplay patterns as part of our responsible gaming programme and to identify players who may be exhibiting signs of problem gambling.
• To respond to customer support enquiries, process complaints, and maintain records of dispute resolutions.
• To send you service-related communications such as account verification emails, withdrawal confirmations, and important policy updates. These communications are not marketing and cannot be opted out of while your account remains active.
• To send you promotional offers, bonus notifications, and seasonal campaign information — only where you have opted in to receive such communications.
• To analyse aggregate, anonymised platform usage data to improve the design, performance, and content of hris77.pro.

5. Sharing Your Personal Data

hris77 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment Processors: When you make a deposit or request a withdrawal, we share necessary transaction data with the relevant payment service provider (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard) to process the transaction. These providers process data in accordance with their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Where we use a third-party KYC service to assist with document verification, we share the relevant identity documents with that provider under a data processing agreement that restricts their use of your data to the verification purpose only.
• Game Software Providers: To deliver casino games and sports data, our platform integrates with third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive pseudonymised session data necessary to deliver and record game results. They do not receive your full registration details.
• Analytics Providers: hris77 uses aggregated, anonymised analytics data to understand platform usage patterns. Where any personal data is involved in analytics processing, it is done under strict data processing agreements and subject to appropriate safeguards.
• Legal and Regulatory Disclosures: hris77 will disclose personal data to law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law, court order, or where we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of any person, or defend our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of hris77's assets, personal data held by hris77 may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

6. Cookies & Tracking Technologies

hris77 uses cookies and similar technologies (including local storage and session storage) on hris77.pro. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the hris77 platform to function. They maintain your login session, remember your account preferences, and enable core security features. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your language preferences, display settings, and other personalisation options. Disabling them may reduce the quality of your hris77 experience but will not prevent you from accessing the platform.
• Analytics Cookies: These cookies collect anonymous data about how players navigate hris77.pro, which pages are visited most frequently, and where players encounter errors. This data helps us improve the platform. Analytics cookies do not identify you personally.
• Security Cookies: hris77 uses cookies as part of our fraud detection and account security system. These cookies help identify unusual login patterns, verify that sessions are not being hijacked, and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to use the hris77 platform. For more information on managing cookies, consult your browser's help documentation.

7. Data Retention

hris77 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

• Account and KYC Records: Retained for a minimum of five (5) years from the date of account closure, in accordance with our anti-money laundering record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, again to satisfy financial record-keeping requirements.
• Gameplay and Betting Records: Retained for a minimum of three (3) years from the date of each game session or bet, for dispute resolution and responsible gaming monitoring purposes.
• Customer Support Communications: Retained for three (3) years from the date the support ticket was closed.
• Marketing Consent Records: Retained indefinitely as evidence of consent status, even after a player has unsubscribed, to demonstrate compliance in the event of a complaint.

After the applicable retention period expires, personal data is either securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

8. Data Security

hris77 takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

• SSL/TLS encryption on all data transmitted between your browser or device and hris77.pro.
• Encrypted storage for sensitive personal data including KYC documents and payment account references.
• Role-based access controls ensuring that personal data is accessible only to hris77 staff and contractors who require it to perform their specific duties.
• Regular security assessments and monitoring of our platform infrastructure for vulnerabilities and suspicious activity.
• Internal data handling policies and staff training to ensure that personal data is treated with appropriate care throughout its lifecycle.

While hris77 employs industry-standard security measures, no online platform can guarantee absolute security. Players are reminded to use a strong, unique password for their hris77 account, to enable any two-factor authentication options available, and to notify us immediately at [email protected] if they suspect that their account has been accessed without authorisation.

9. International Data Transfers

The hris77 platform serves players primarily located in Bangladesh. Some of our third-party service providers — including certain game studios and analytics providers — may process data in countries outside Bangladesh. Where personal data is transferred internationally, hris77 ensures that appropriate safeguards are in place, such as standard contractual clauses or equivalent data protection mechanisms, to ensure that your data receives a level of protection consistent with this Policy regardless of where it is processed.

10. Children & Minors

The hris77 platform is strictly intended for individuals aged 21 years or older. hris77 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data from a minor has been collected, we will delete that data and close the associated account immediately. If you believe that a minor has registered an hris77 account, please notify us at [email protected] so that we can take prompt action.

11. Marketing Communications

hris77 may send you promotional communications about bonuses, new games, cricket betting promotions (including BPL, IPL, and T20 World Cup seasonal offers), slot tournaments, and special events such as Eid and Pohela Boishakh promotions — but only where you have provided explicit opt-in consent.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in the hris77 account settings panel.
• Clicking the unsubscribe link included in any marketing email sent by hris77.
• Emailing [email protected] with the subject line "Unsubscribe" and your registered account email address.

Withdrawal of marketing consent will be processed within five (5) business days. Withdrawal of consent does not affect your ability to continue using the hris77 platform, and you will still receive essential service communications related to your account.

12. Changes to This Privacy Policy

hris77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players by email to the address associated with their account at least seven (7) days before the revised Policy takes effect, where practicable. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of the hris77 platform after the effective date of any revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how hris77 protects your data.